Privacy Policy

At Saffinna, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website: www.saffinna.com. Please read this policy carefully to understand how your data is managed. Rest assured, we do not sell, share, or redistribute your personal information to third parties.

What Information We Collect

When you register, place an order, or interact with our website, we may collect the following information:

• Name

• Email address

• Phone number

• Shipping/billing address

• Payment details

• Other relevant information to improve your experience

When We Collect Information

We collect information when you:

• Register or create an account on our website

• Place an order

• Subscribe to updates or newsletters

• Contact customer support

• Participate in surveys, reviews, or promotions

How We Use Your Information

We use your personal data to:

• Process your orders and send updates regarding delivery

• Contact you if there is an issue with your order

• Send SMS or email notifications about your order status

• Personalize your shopping experience

• Respond to customer service queries more effectively

• Securely process payments

• Request feedback on products or services

We retain your information only as long as necessary to fulfill our services or as required by law. All sensitive data is protected using SSL encryption, ensuring your information is transmitted securely.

Cookies Policy

Saffinna uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device to help us remember your preferences and activity on the site. These cookies:

• Improve navigation and shopping ease

• Help us analyze website traffic and performance

• Are stored for no longer than 24 months

You can clear or disable cookies anytime via your browser settings.

Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Correct any inaccurate, incomplete, or outdated information

• Request deletion of your data, subject to legal or operational requirements

To exercise your rights or for any privacy-related questions, please contact us at saffinnaofficial@gmail.com.

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